This page documents the exact opt-in experience for consumers who receive SMS messages from a business phone number that uses SignalRevive. It is published for carrier and registry reviewers verifying our A2P 10DLC customer-care campaign. This is not a web-form or keyword SMS sign-up.
Who receives messages
Consumers who call a local home-service business — such as an HVAC, plumbing, or roofing company — that subscribes to SignalRevive and does not answer the call.
How consent is collected (verbal / IVR opt-in)
Consent is obtained when the consumer initiates a phone call to the business's published number and hears an automated voice notice before the call ends. There is no purchased list, lead broker, or unrelated website SMS sign-up form.
Step 1 — Consumer calls the business
The consumer dials the business's local phone number listed on the company's website, Google Business Profile, truck wrap, invoice, or other published marketing.
Step 2 — Automated voice notice (exact script)
If the call is not answered, SignalRevive plays this automated greeting (business name is substituted per client):
Verbatim voice script
"You've reached [Business Name]. Sorry we missed your call. We will send you customer-care text messages from this number about your service inquiry, including scheduling, confirmations, and appointment reminders. Message frequency varies, typically 1–10 messages per inquiry. Message and data rates may apply. Reply STOP to any text to opt out or HELP for help. You can hang up now."
By placing the call and hearing this notice, the consumer consents to receive customer-care SMS from that business's phone number related only to their service inquiry.
Step 3 — First SMS (sent within seconds)
Immediately after the missed call, the consumer receives this text from the business's local number:
First SMS (enrollment confirmation)
"Hi, it's [Business Name]. Sorry we missed your call! Reply here to schedule your service. Msg&data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help."
Types of messages after opt-in
- Missed-call text-back (first message above)
- Two-way scheduling and qualification messages with an AI assistant
- Appointment booking confirmations
- Appointment reminders (typically 1–2 per booked job)
- Up to two follow-up messages if the caller never replies to the initial text
All messages relate only to the service inquiry the consumer initiated by calling. Consumers will not receive recurring promotional blasts, third-party marketing, or texts from purchased lead lists.
Message frequency
Message frequency varies based on the conversation. Most inquiries involve roughly 1–10 messages over a few days. Appointment reminders typically add 1–2 additional messages.
Opt out and help
- Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to opt out of future texts from that business number.
- Reply START or UNSTOP to resubscribe after opting out.
- Reply HELP or INFO for assistance, or email support@signalrevive.com.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Mobile information sharing
SignalRevive does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing purposes. Phone numbers are used only to deliver the missed-call recovery and appointment service on behalf of the business the consumer contacted.